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FREQUENTLY ASKED QUESTIONS

Knowledge Base

- Where to find ship schedules?
  
  Just visit our website: https://www.multiterminais.com.br/en/vessels-schedule.
- How do I register to access the Client Area?
  
  For first time access, V.Sas. and/or our representatives should fill out the form (termo de acesso Multiterminais – available at our website http://www.multiterminais.com.br/cliente/cadastro.aspx).
  After agreeing with the terms, e-mail the form, with an id attached to the following address: sac@multirio.com.br in order for us to provide a login for Booking or Averbações. For averbação, send as well a copy of the procuração vigente.
  Our system will generate an electronic password relevant to the ID number, and will automatically send it to the registered e-mail, we can only register one e-mail per form/ID.
- What is Booking?
  
  Booking is an online tool made available by Multiterminais to provide more comfort and facilitate our clients planning and also allowing us to be more efficient in our services.
- Which tools are available online?
  
  - Averbação
  - Cargo Readiness (Prontificação)
  - Booking
  - Cargo Tracking
  - Ship Schedules
  
  New tools will soon be available for our clients.

photos and videos

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case studies

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Gerdau's Industrial Plant in Ouro Branco

Multitermiais partnered with the Gerdau group on the steel project in the city of Ouro Branco – MG. Multiterminais participated in all stages of the logistics process of this huge operation.
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Mercedes Benz: Total Parts Inventory Control

The logistics process, from the import of parts, until the delivery to the Mercedes-Benz factory in Juiz de Fora is made by ALB. ALB is a joint venture between Multiterminais and Schenker International, one of the largest freight forwarders in the world.
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last news

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0711/2024

Integrated Logistics: A Game Changer for Container and General Cargo Transport
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3010/2024

TIP, the Portovale Intermodal Terminal, owned by Multiterminais, hosted an event for the Automotive Cluster in August.
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0901/2024

VRG Multimodal Multiterminais
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